Importance of Checking Your On Hold Message
For a lot of companies, your message on hold service is just like the home page on your website. Providing a great first impression and valuable information about your services and company to your clients up front.
How often do you hear your own on-hold message? Been a while? Does it sound clear, current and engaging? And what if it’s not there! …Unless someone says something, you may not even have a working on hold message! If that’s the case, you clients can have a less than pleasant phone experience and you’re missing out on a big opportunity for extra sales. You can learn about more benefits of an on hold message here. Depending on your phone system, it may be a simple fix, or a referral to your tech or phone guys. Either way, you need your phone messages working and working well! If your message is completely gone, then get yourself a new professional on hold message, and see how easy and simple it is to get your phones sounding professional and impressive.
By checking your on hold message, you can be certain your callers are learning more about you, staying on the line longer and enjoying their experience calling your organisation.
For more information on how we can help an on hold message work for you, please contact us at Go Go Messages On Hold or call (08) 9250 4645.