I contacted GOGO media to obtain a quote to compare costs and services with our former on hold messaging provider. Troy was brilliant. In the space of half an hour we had a price that was a fifth of what we were currently paying with additional services. Our scripts were written by the end of that business day. We are now a very happy a GOGO media customer and would not hesitate to recommend Troy and the team.
10:20 17 Jul 22
The team at Gogo Media are amazing. Always prompt and deliver a superb product. Thanks guys.
09:28 13 Jul 22
Troy and the team at Go Go were all Go Go! They turned around our messages very efficiently, were super helpful and professional. Would highly recommend.
Shi Zhong Wong
07:59 08 Jul 22
We have engaged Go Go for our business phone system recording and on hold message. Excellent job for Troy and the team that come up with high quality and fast turnaround of their work. We definitely recommend their services.
07:25 08 Jul 22
Go-Go Media is a first class business and very professionally managed, our Veterinary clinic has used them for many years and Troy is extremely receptive and responsive to all our queries and concerns, the turn-around time on requests for modification of our messages on-hold recording is within hours or even less and during these unpredictable times when our communication to clients needs to be constantly updated its essential we get a quick response, could not recommend them more highly to anyone looking for a business to understand and implement a targeted, effective and cohesive message for their on-hold clients.
03:58 24 Jun 22
We have just had Go Go Media setup our hold music/message. It was an absolute breeze. Lena was out contact, she was amazingly efficient and prompt with all her replies and joy to deal with. 10/10
01:11 24 Jun 22
I have worked with GoGo at two locations now. Due to the support at the first location, they were the natural choice when I joined a new organisation. Fast turn around, helpful team. So many options. As a professional organisation the ability to have standardised professional phone interactions was a no-brainer.
O'Brien Plumbing Joondalup
08:34 22 Jun 22
What a great experience; fast and easy. Exceptional service!
02:41 15 Jun 22
Called Troy and the team to organise our on hold messages as we built a brand new ARB store and from one phone call we are now the ONLY ARB store in all of Australia to have our own personalised radio station play in store for our customers! At GoGo Media they think outside the square and they really do put their customers first.We could not be happier and highly recommend Troy and the team. They are forever thinking of innovated ways to grab our customers and they have given us a unique tool in house to promote sales and give us a unique difference. Every month is different and so simple to forward some dot points on and they take care of the rest! Do your business a favour and call them today - you wont regret it!!! Thanks from Mark and the Team at ARB Capalaba QLD 4157 - The ONLY ARB store with their own radio station ARB FM!
06:48 07 Jun 22
Working with the team at Go Go On Hold is always so easy, so helpful
07:50 02 Jun 22
10:21 31 May 22
We needed a small job done promptly and Troy and the Go Go Media Team were very helpful. They did a great job for us and we look forward to working with them again in the future.
07:03 26 May 22
The team at GoGo messages are always friendly, professional and very efficient! thank you for everything!
01:18 03 May 22
“We’ve been using Go Go since 2009…..if you’re in the hospitality business, get on board! Super-fast, always professional and nothing is too much to ask.” Carly Devine, Matso’s Brewery.
06:13 19 Apr 22
Working with Troy and the team was a breeze. They understood what our brand was about and crafted the perfect message to match. Turnaround was quick and their communication impeccable. Looking forward to continue working with the Go Go team.
04:48 14 Apr 22
We were looking for way to improve our messages on hold and welcome message. We had been recommended by our Optus business manager, which will obviously only recommended trusted people. So I gave Troy a call and have never looked back. Running a business, we don't have time to go backwards and forwards. The team pretty much had the scripts done and recorded before I even knew what I wanted thats how professional they are, they know exactly what the are doing. I have made a few changes and Christmas messages over the last year and a quick email to Troy and done, easy. Great business Troy and the team. Looking forward to working together.
02:58 31 Mar 22
Amazing service! one email with a transcript and less than one business day turnaround for perfect results
06:49 30 Mar 22
Gogo Media - Can't thank you enjoy for all your support with our transitioning to your company! Always friendly and willing to help.
Hortitech [Previously Monbulk Rural]
04:16 18 Mar 22
GoGo Media provide the best service in the biz! Everyone we have dealt with has been super nice and super helpful, not to forget the AMAZING recordings they produce, and for a totally reasonable price! We definitely recommend GoGo to anyone and everyone that wants to elevate their business with top-notch on-hold messaging!
02:51 17 Mar 22
Fantastic customer service! Fast replies and solutions to all problems. Would highly recommend!
O'Hara's Pharmacy 777 Kalamunda
03:48 16 Mar 22
We were looking to add messaging to our phone system to limit the amount of calls getting through to staff as well as adding messages on hold. Troy and the team were extremely helpful and got this up and running super fast. Thanks guys!
00:21 16 Mar 22
Troy, Louise and the team at Go Go Media have provided us with first class service. We are super happy with our new messaging and music services!
05:03 15 Mar 22
Thank you for all your help Lena - you have been a pleasure to deal with and have made our business run smoothly and sound more professional.
04:42 08 Mar 22
Fantastic company to deal with, always prompt service and Louise is amazing and so helpful. Would highly recommend them. Their work is fantastic and such good value.
08:49 07 Mar 22
We teamed up with gogo over 3 years ago. The service that Troy and his team provide is outstanding. From day 1 nothing has been too hard. Emails and phone calls have always been addressed very quickly. Updates to messages been been done within hours.
00:34 07 Mar 22
It has been an absolute pleasure dealing with Go Go On Hold. They have been so helpful setting up all our messages for our company phone system and always tend to our requests quick smart. Thank you guyz, we're so happy we found you! :) - from all the crew at TUFF Australia
02:04 06 Mar 22
Great Customer service with leading edge knowledge and expert experience! Troy and the team at GOGO media made upgrading our sound system at Home Hardware extremely easy and hassle free. Troy organised all the equipment and cabling needed, packaged it up and in no time at all arrived, with an extremely easy install. All at an affordable price, would highly recommend!
12:03 03 Mar 22
Troy and the crew did a fantastic job with my on hold service.
11:32 03 Mar 22
Quick and efficient delivery of a high quality product- highly recommended
11:10 03 Mar 22
Troy and his team set up telephone messages and in store radio for our Pharmacy. Great communication and prompt service. An awesome team and a pleasure to work with.
08:40 03 Mar 22
Super friendly and knowledgeable staff. Fast and great service. Highly recommended
06:32 03 Mar 22
I needed an urgent message done, same day turn around. Good value, quick and friendly service.Jessica @ Ray White Landsdale
Wheatbelt Health Network
04:05 03 Mar 22
Louise and her team at Go Go Media are excellent and very professional. I would highly recommend their service.
07:46 01 Mar 22
We love working with Go Go On Hold, very professional and the response time is fantastic. Nothing is ever an issue
Priceline Pharmacy Bentleigh
06:18 01 Mar 22
Best customer service hands down! We needed help streamlining calls to store. Troy and his team went to work and had us up and running in no time!Efficient, professional and accommodating
02:15 01 Mar 22
It is rare to be completely satisfied with a product and/or service but "GoGo On Hold" obviously make it their goal (to make you completely satisfied), and they do it with a laugh and a smile. Troy and the team's attitude is infectious and addictive. I highly recommend them to anyone and everyone needing on-hold message services.
09:43 28 Feb 22
Troy and the team at GoGo Media just tweaked our on hold messaging at voco Gold Coast and I couldn’t be more impressed with the finished product!If your welcome or on hold messaging is in need of a revamp, you know who to call.Quick turnaround and always a pleasure to deal with.Much love 🙏🏼
07:45 28 Feb 22
Prompt, professional and reliable. I would highly recommend Go Go to support your business! We have used them since we opened!
21:44 18 Feb 22
Excellent service. Highly recommended.
Chemist Discount Centre Morley
21:05 18 Feb 22
We just teamed up with GoGo Media , and Louise and the team have been first class in their service and delivering on what they promise . Can highly recommend to businesses needing an agile service to manage your business messaging .
04:57 18 Feb 22
We use Go Go for all of our business phone system recordings and on-hold messages. Louise and the team do such a fantastic job. We are continually impressed with the high quality and fast turnaround of their work. Such a pleasure to do business with them!
04:49 18 Feb 22
We enjoyed a great experience working with the Go Go team recently. They provided a very professional service and turned around our requirement very quickly and at a great price! I would definitely recommend their services.Thank you again Troy and all the Go Go team!
04:58 17 Feb 22
William Buck WA are thrilled with their messages on hold. The team at Go Go On Hold were professional and friendly. The whole process was efficient and the messages sound great! If only everything was this easy to do. Thanks Go Go On Hold.
03:05 01 Feb 22
Louise is so easy to deal with. This company is professional, friendly and accommodating. We are a repeat customer for this reason.
07:51 13 Jan 22
What a great Company to deal with !Thank you Louise, Troy and Team for a Professional, Efficient service provided to our Practice since 2017 !Would recommend Go Go On Hold in a heart beat !Excellent Service .... Thanks again Louise for another great job !Kell (Practice Manager)
00:57 17 Dec 21
Amazing service - fast, professional and top quality recordings. The turn around was literally one day total.Super friendly, helpful and understanding of needs.Highly recommend this business!!!!Thanks for making a stressful time of year that bit easier with your fabulous support to get our holiday messages created so seamlessly!Louise you were such a pleasure to deal with!!
04:08 14 Dec 21
Loved dealing with Troy and the team at GoGo Media.Messages on hold were written up quickly and being able to play them first and checking was excellent. No more silent waiting while on hold at the Hardware Store. The machines required for this magic was sent express, step by step help from Troy over the phone to get everything connected and working was a bonus.thanks Team GoGo
HARD AND FAST REMOVALS
03:46 01 Dec 21
Troy from go-go on hold was amazing to deal with! the professionalism and amazing turn around time! we couldn't be happier. Highly recommend! Great job guys
Petra Wouters (WASP WA)
03:22 26 Nov 21
I highly recommend the team at GoGo Media! Their on-hold phone system service is exceptional with super-fast turnaround. They are experts in what they do. A must have for businesses and their incoming calls. The only regret I have is that I didn’t contracted them sooner to organise the on hold messages. Thank you team GoGo!
03:19 20 Oct 21
We are currently going through a few changes in the way we operate and are just about to move over to a Virtual PABX. I thought I would take the opportunity at the same time to update how we receive calls from our clients. I touched base with Troy from Go Go On Hold. That was yesterday. Today I have all the audio files I need to set up our new system. Nothing was difficult and the quality outstanding. Saved to my address book for when I need to update.
01:13 22 Jul 21
I've partnered with Go Go Media for about three years now; I can't explain how awesome they are; professional service that I can't fault with the super-fast turnaround times.You definitely won't be disappointed if you choose to work with Go Go Media!Thanks again guys - you rock!!
06:17 14 Jul 21
Have worked with Louise to on getting our phone audio file updated and their service was exceptional.Highly Recommended!!
06:30 03 Jun 21
Can't recommend Go Go On Hold Messages and Music highly enough.Dealing with Louise was effortless and she produced fantastic sounding on hold messages - we should have done this a long time ago. Well done team, keep up the fantastic work.
04:19 26 May 21
Lena and Troy have been extremely helpful, with an amazingly fast turnaround on messages. Highly recommend!
04:15 26 May 21
From the moment I made contact, all staff were very friendly, helpful and quick to respond. Sample recordings were sent through based on our company to showcase their talents and variety of options. Once deciding to go ahead, the whole process went very smoothly, changes were easily made with a swift turnaround. I would highly recommend Go Go On Hold, fantastic in every area.
01:56 25 May 21
An absolute pleasure to work with the team from Go Go on Hold!!!Outstandingly helpful with suggestions, awesome pricing and unbelievably fast service to produce the highest of standards!Thank you Go Go On Hold!!
03:10 05 May 21
Long time customer here! What a brilliant team, honest, reliable and always so helpful. There's a reason they've lasted 20 years!! Love your work GO GO team..
07:06 12 Mar 21
I cannot speak highly enough of the impeccable service that Luke and his fantastic team consistently provide us with.They are ultimate professionals and no request is is ever too much trouble and their turnaround times are absolutely exceptional.I would strongly recommend them to anyone looking for consummate professional voice recordings for IVR menus for any service organisation.
Whyte's Carpet Cleaning Equipment
04:44 02 Dec 20
A big thank you to Luke and the team for our latest on-hold message.As usual the turn around was quick, the content and quality is exceptional.We have been using Go Go for years now and have always had nothing but great experiences with them.I would strongly recommend GoGo Media to anyoneThe Team At Whyte Specialised Equipment (Melbourne)
20:57 09 Nov 20
I highly recommend Go Go on Hold Messages. They are always very friendly and have terrific customer service.. They are very professional and their messages are great.
02:20 02 Nov 20
We highly recommend GoGo Media for any professional on hold phone system. Great positive and uplifting voices, exceptional service and very responsive team.
06:24 28 Aug 20
The quality of recordings is superb with a wide variety of great voice-over talent. An excellent all round on-hold messaging service provider. A 'must have' for any business that relies on customer satisfaction during incoming calls.
01:18 07 Aug 20
Troy and the team what can I say AMAZING and FANTASTIC comes to mind I have been using this company for a while now and top notch service super-fast turnaround time and the way Troy puts his own bit of creativity in the wording of the messages to make them sound amazing I highly recommend them.
04:57 16 Jul 20
Greg and Luke at GOGO delivered quicker then what I was expecting, highly recommended, very professional
10:47 15 Jul 20
Thanks so much Troy excellent fast service fully recommend Go Go on Hold to every business
Movers Choice & Co
01:18 06 Jul 20
Mind blown at the efficiency that this place offers. From start to finish, the team scripted, produced and finalised a professional voicemail literally in minutes. Needless to say I'll be back again and only wishing I did this sooner!
02:04 23 Jun 20
Happy with the quick responses to emails, updates or changes are made very efficiently and communication has been fantastic. Makes it a very easy process from my end.
GSL Group Accounts
00:40 22 Jun 20
Great work from Go Go On Hold and Troy. 1 day between getting quote, writing script and receiving our audio. Would highly recommend. Thanks Troy!
00:45 19 Jun 20
Bunbury Toyota have been using Troy, Louise & the team at Go Go on hold for many years now, they manage and produce all of our on hold messages and our live advertising throughout the dealership. They are always willing to help and give idea's if you need suggestions, their turn around time is excellent and the quality of the content they produce is A Grade. We have no hesitations recommending Go Go on Hold to anyone looking for a great team who offer an excellent product and great value service.
09:42 16 Jun 20
A quick turnaround from our out of date message to the professional creation by Go Go. A special thank you to Louise who went above and beyond! From High Street Medical Clinic
14:44 11 Jun 20
WOW, I was actually blown away by the most amazing service and response time ......... we should all strive for this service in our own businesses! I had put of making the messaging move because I had thought it was going to be time consuming to set up, well I got that very wrong, Louise had my demos back same day!!! Simply amazing team Go Go THANK YOU
01:27 09 Jun 20
We contacted Troy at 9am and had our messages delivered by 3pm the same day, very reasonably priced and great customer service, highly recommend.
13:03 08 Jun 20
Troy and Louise at GOGO have been nothing but wonderful.They are offer such a great service , and have enabled our business to offer great customer service outside of clinic hours and when we are unable to attend to our important clients. Louise is always very responsive and ensures any last minute changes that need to be made to our voicemail are updated within a timely manner.Thank you for your great service, we our loving our ongoing subscription with GOGO so far :).
12:02 08 Jun 20
Troy & the teams professionalism, attention to detail and happy & friendly attitude when working with us at Ultra Tune Lakeside Joondalup is fantastic. Highly recommend Go Go On Hold Messages & Music.
04:26 08 Jun 20
Louise and Luke at GoGo have been awesome!They have been very accommodating and prompt to our urgent requests and deliver a professional standard every time.We've been with these guys for a long time and definitely recommend.Thanks again team :)
06:13 05 Jun 20
Thanks for the personalised service. Your advice helped us to build a phone message that was engaging, professional and fun.
LJ Hooker Coffs Harbour
05:46 05 Jun 20
GoGo On Hold Messages and Music, you guys rock!!!
03:30 05 Jun 20
Troy and the team at GoGo On-Hold are such a delight to deal with. Go Go on-hold created and produced our on hold phone messages and music. We are so happy with the high level of customer service and our phone messages are exactly what we were in search of. Absolute quality. Highly recommend Go Go On-Hold
FJ Halls Head
02:07 05 Jun 20
Troy and his team provide fantastic customer service, their mix of music is great, our customers and staff really love it. If your sick of listening to the same songs over and over on the radio I highly recommend GoGo Media.
04:22 28 May 20
Great, always responds quickly and such a professional and friendly service :)
06:25 19 May 20
Excellent turnaround and professional delivery - highly recommend for your on-hold messages.
04:16 02 Apr 20
Thank you to Louise and her team! Their customer service is exceptional and were able to give us same-day delivery! Fantastic work and highly recommended!
06:48 19 Mar 20
Awesome, fast and extremely high quality service and production. I have personally been working with Louise who has just been amazing in giving advice, and also filling in the gaps of my brief with top-notch suggestions.Great stuff!
10:26 17 Mar 20
Recommend these guys 100% - Professional, quick, innovative.
01:05 22 Jan 20
A great professional company to deal with. Our recordings are great, changes are quickly done and the best part is their advice is very helpful.
01:37 07 Jan 20
Media made easy......such a smooth and professional process with super fast response to requests.
02:10 19 Dec 19
Great service at a very affordable price. The team are professional and super prompt, best turn around times I have ever experienced.
Kym and Shane Vasile at Acton Victoria Park
04:33 22 Nov 19
Such a professionally run company! Communication is first class and the product produced (messages on hold voice overs) is great. The turn around was a lot quicker than i expected.Thanks Louise and the team.
01:14 23 Oct 19
04:12 02 Oct 19
Troy and the GoGo team are very professional, friendly and the turnaround times are super quick! We love our new on-hold marketing and the go-go team made the whole process so simple.
07:21 04 Jul 19
A really professional service, quick response and great people to deal with. Thank you Go Go On Hold.
02:41 13 Jun 19
Great service by Troy and the team. Can not recommend these guys enough. The process was easy and rolled out in next to know time. Great work team keep up the great job.
09:20 12 Jun 19
Great service, great product!
Miles & Tilleke
06:05 16 Apr 19
I don't believe I have ever dealt with a business that it as attentive, efficient or well-priced as what Go Go is. I really enjoy doing business with them.
08:18 11 Mar 19
To get recordings back in a few hours that are done professionally is amazing. They also gave us some suggestions to the wording which made all the difference. - thanks guys
09:21 09 Feb 19
Our on-hold message is professional and entertaining.The guys and GO GO Media are great with the owner Troy doing whatever he can to tailor make your message exactly how you want it.I highly recommend them to anyone considering an on-hold messaging service. Hard to beat
04:04 08 Feb 19
Go Go look after several of our locations and we’ve found them to always be so professional and easy to work with. Always fast and reliable we love them.
All Boats Yardies
03:10 08 Feb 19
“It was a simple decision…they made us a free trial and it sounded amazing. So I got to try before I bought. Very professional team....love the price and no long term contacts!
Signarama Coffs Harbour
20:20 07 Feb 19
“No contracts-no upfront costs-unlimited updates…when we compared them, it was a no brainer for us! The messages on hold sounded great and they made heaps of changes when we asked for them…no extra cost! They were just so good to deal with.”
07:07 07 Feb 19
Friendly, professional and a fantastic product. Would highly recommend to other businesses seeking this service!
05:05 07 Feb 19
Fantastic service with very quick turnaround!
00:06 03 Dec 18
I've been having lots of phone issues lately. Thank you NBN! No problems with my message on hold :-) The team at GoGo Media have been the best. We've been with them since 2015. Nothing is too difficult. Their service is fast, reliable & very professional. GoGo team.
22:32 21 Oct 18
I'm not one who normally writes reviews, This is the first, These guys are simply brilliant! cant be more helpful & professional...Great work guys!!
08:42 27 Sep 18
These guys are very professional, with great customer service.
04:46 26 Jul 18
Unbelievable service! The attitude, service and execution by Louise and Luke is next level. You are not likely to be disappointed on any level.
Edward Thomas Estate Agents
02:59 24 Jul 18
Thank you for making the process of changing over our messages on hold so easy, simple and uncomplicated for Edward Thomas Estate Agents in Kensington. Your patience and service is impeccable and we highly recommend your service to all. Thank You Troy!
04:32 10 Jul 18
Our company has been working with Go Go Media for a while now and we are really pleased with the team as they are always extremely professional and helpful, who provide a speedy service and communicate well. Especially happy with Luke and Louise!
08:32 19 Jun 18
Brilliant staff and product! Very impressed with the service. Thanks!
00:59 24 May 18
Great team, always keep their content fresh and like to mix things up, would recommend to anyone 100%!
06:52 20 Apr 18
I have been using Troy and the Guys for 6 months now, love their product and my patients have given us great feedback too. They are super friendly and only too willing to help. GoGo are a pleasure to work with.
02:36 11 Apr 18
Don't be put off by the affordable rates - you really do get the best service available, amazing support, incredible audio and all the staff are friendly. We have spent more than $6000pa on audio from the international leaders and gogo are better on all accounts. We use them for all our offices in Australian and Internationally.SMATS Group
03:54 27 Mar 18
We have been using Go Go since 2012 and I've always been very impressed by their extremely prompt & friendly service. Nothing is ever too much trouble. Their on hold message hardware is so simple, great quality & easy to update ... it just works, never have to think about it. And the quality of their recordings & sound effects is first class too ... all and all a professional outfit to deal with.
06:28 19 Mar 18
Excellent turn-around time, professional recordings and friendly staff. Go Go Media are a pleasure to work with!
06:32 30 Jan 18
Fantastic service and awesome people to deal with.
13:57 15 Dec 17
All Boats Service
09:10 02 Oct 17
KISS - Keep it simple they said.......... Troy and Louise are brilliant to deal with and kept it simple. I was slow to understand exactly what I wanted but they Kept it simple and we now have exactly what we wanted and needed. Not only that, commercially it was the best option too. Great combination hey? Love your work Troy...............Clarky
O'Brien Electrical Greenwood
03:30 22 Sep 17
Our customers love our on hold message and our other franchise holders even want similar, Luke and team reliable and easy to deal with,Go the team at GoGo
06:45 10 Aug 17
We always receive our recordings very quickly and they are top quality. The staff were very helpful and friendly. We would definitely recommend them to other businesses.
01:26 07 Aug 17
Always good, always efficient, very easy to work with :)
06:08 07 Apr 17
The team are always easy to work with and the recordings are fantastic quality and are well within our budget. We've ordered more than 10 recordings now with no vision of looking elsewhere!
Daniel Belts (Dansyndrome)
06:59 06 Apr 17
Super friendly staff, quick responses and amazing attention to detail. Love them!